About Customer Service Jobs Customer Service is one of the most important departments at Premera; by being hired into one of our Customer Service jobs at Premera Blue Cross you’ll be a key member of the Premera Blue Cross team. Customer Service Representatives work directly with our customers, which are both members and providers. Often, this is the only interaction customers have with Premera, so it is very important to provide the highest level of customer service during each phone call and act as an ambassador to the organization. The call center is a fast paced and exciting environment where there is always something to do. Please click on your desired Customer Service job below to learn more about the exact qualifications. A job in Customer Service at Premera Blue Cross may be waiting for you!